Who We Are

Our Ethos & Culture

We’re focused on supporting each other as much as possible, so we’re in the best possible position to support your business.

We come from a very broad range of backgrounds, but we have a common set of values;

• hard work
• Bias for action
• A proactive mindset
• Unlimited humility and loyalty

To help you get a better idea about who we are as a business and as a team, these simple words below pretty much sum us up.

TALK Team

Perfection-Hungry


Perfection is just about impossible. But it doesn't mean we shouldn't strive for it. We believe if you shoot for the moon you'll land in the stars. It means we're ALWAYS hungry to find a better edge, more growth, a better campaign result.


Truth Tellers


The digital world is full of BS. We focus on the true north in every conversation we have to ensure you have a clear picture of what you're buying and the outcomes you'll achieve.


High Performance Family


Our team are high performance and we make no secret about that culture. But we're also a family. It's a weird blend, but it means we've got each other's backs when we're in the trenches together. A close team is a winning team.


Bleeding Edge


We work constantly to be on the bleeding edge of technology. This means that the work you get is on the cutting edge of technology. Right where it should be.


Find out what TALK can do for you.

An Internationally Integrated Team

From day one we’ve built our team to flex across borders like they aren’t there. We’ve got a team members across Australia, Brazil, Portugal and the US. Our diversity is second to none, but so is our level of integration. Many countries. One team.

Get In Touch

What We Do

Website & Apps

If you’re investing to drive users to a site or app and they aren’t converting to customers, you’re missing the biggest piece of the pie.

Digital Advertising

Accurately predict and scale ROI with paid strategies across every major ad channel online.

Production

Increase your overall digital ROI by 30% with tailor-made content and messaging.

Social Media

Drive your cost per customer acquisition down dramatically with well thought out organic social.

Marketing Automation

Nurture and maximise your customer database. Automatically.

Web Support

Maintain a polished, flawless brand and web presence 24/7.

Revenue & Profit

Business isn’t easy. Margins are thin and competition is tough.
That’s why we built TALK.

We focus on the bleeding edge of digital so your business is on the cutting edge.

Our team is assembled from four countries and spans seven digital pillars all to focus on two main goals;

1 – Driving your top line revenue growth through digital marketing and;
2 – Your bottom line profits with digital product and efficiency

See What We're About
Talk Team

Some of our client partners.

Not sure if TALK is for you?

Contact us for a FREE consultation on how we can help you achieve your goals

Creative & Content

Our creative team handles all design, production and content for our entire output. They’re the biggest driver of growth in your campaigns.

Technology

Our full stack technology team are experts in web, servers, iOS, Android and systems architecture. They build beautiful code that achieves any marketing or operations outcome you need.

Strategy & Planning

Strategy and planning conceptualizes your brief into a mouldable, scalable plan that our teams execute. They are you in our business. Your eyes and ears.

Performance Marketing

Performance marketing handle analytics, SEO, CRO, SEM, paid social. Anything that moves your business’ growth needle. Every decision they make is data backed and informed by rock solid strategy.


TALK Office

TALK Home

Drive Your Growth and Profit Now

Our full stack growth marketing service harnesses six key pillars of digital and hundreds of tasks in each pillar to point them all to one outcome - revenue and profit growth for your business.

What We DoWho We Are
TALK Team

Blogs

Have a read through out latest articles where we share insights, information and ideas into the world of digital marketing.

Read Articles

Podcast

Kick your feet up and have a listen as we talk to businesses about their world and how they achieve growth in a challenging market.

Listen Now

TALK's

Join us in our conversation, where we interview members from our team and discuss everything marketing from SEO to CRO.

Watch Series

Video

Watch us talk about what’s happening in our world and get insights and tips to how you can help grown your business.

Learn More

“When we started talking to them about our digital needs we were really impressed with what they offered. We’ve always been really happy with the service, and that they have always worked with us as a team to achieve our goals”

Melinda McCrone | Marketing Manager
CROWNE PLAZA TERRIGAL PACIFIC


	

Some of our client partners.

Your path to business success

We sweat every detail of your digital footprint so you don't need to.

Connect with us now to set your business on its digital path.


Terms of Use

Acceptance of These Terms of Use

The TALK Agency website (“Site”) is owned and operated by TALK Agency Pty Ltd ABN 361055080 (“TALK”).

These terms and conditions and any other terms, policies, notices and disclaimers contained on the Site (“Terms of Use”) set out the terms of access to and use of the Site. These Terms of Use must be read together with the Privacy Policy. Your use of and access to the Site is conditional upon your acceptance of the Terms of Use and constitutes your agreement to be bound by the Terms of Use.

TALK reserves the right to change the Terms of Use at any time with or without further notice to you, and you should periodically refer to them on this page.

 

Links to Third Party Sites

The Site may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of TALK and TALK is not responsible for the contents of any Linked Site and shall not be liable for any damage arising out of their use. TALK is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by TALK of the site or any association with its operators.

 

Use of The Site

As a condition of your use of the Site, you warrant to TALK that you will not use the Site for any purpose that is unlawful or prohibited by these Terms of Use. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site

The Site enables you to post comments on blog articles which are published on the Blog section of the Site (“Comment Function”). You agree that when using the Comment Function or the Site, you will not:

  • Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy) of others;
  • Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information;
  • Advertise or offer to sell or buy any goods or services for any business purpose;
  • Violate any code of conduct or other guidelines which may be applicable for the Site or the Comment Function; or

Violate any applicable laws or regulations.

TALK has no obligation to monitor the Comment Function. However, TALK reserves the right to review materials posted via the Comment Function and to edit, refuse to post, or remove any information or materials in its sole discretion. TALK reserves the right to terminate your access to any or all of the Comment Function at any time without notice for any reason whatsoever.

 

Ownership of Content on the Site 

The Site and all related material and content including without limitation all information, text, materials, graphics, software, tools, results derived from the use of the Site, logos, names or trade marks (“Content”) are protected by copyright, trade mark and other intellectual property laws. All intellectual property rights in relation to the Content are owned by TALK and/or its suppliers or licensors respectively. All rights reserved.

Other than for the purposes of and subject to the conditions prescribed under the Copyright Act 1968 (Cth) (or any other applicable legislation), or as otherwise provided for on this Site, no part of any Content may in any form or by any means (including electronic, mechanical, photocopying or recording) be copied, reproduced, adapted, stored, republished, sold, distributed or transmitted without the prior written permission of TALK.

TALK makes no warranties or representations that material on other Linked Sites does not infringe the intellectual property rights of any person anywhere in the world.

Any rights not expressly granted herein are reserved.

 

Liability Disclaimer 

The content, software, products, and services included in or available through the Site are provided ‘as is’ and is current at the time of publication and may include inaccuracies or typographical errors. TALK and/or its suppliers or partners may make improvements and/or changes in the Site at any time. Information and content supplied via the Site is general information and is to be used as a guide only. You should not rely on any content on the Site as factual evidence or personalised advice. You should consult an appropriate professional for specific advice tailored to your situation if needed.

TALK, its suppliers and partners make no representations about the suitability, reliability, availability, timeliness, and accuracy of the content or services contained on or available through the Site for any purpose. To the maximum extent permitted by applicable law, all such information, content and services are provided “as is” without warranty or condition of any kind. To the maximum extent permitted by law, TALK, its suppliers and partners hereby disclaim all warranties and conditions with regard to this content and services supplied via the Site, whether express or implied.

To the maximum extent permitted by applicable law, in no event shall TALK, its suppliers and/or partners be liable in contract, tort (including negligence) or otherwise, for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Site, with any delay, interruption, error or inability to use the Site or related services, the provision of or failure to provide services, or for any content, software, products and services obtained through the Site, or otherwise arising out of the use of the Site.

Nothing in these Terms of Use excludes, restricts or modifies any condition or warranty which may at any time be implied by applicable laws including the statutory consumer guarantees as provided in the Competition & Consumer Act 2010 (Cth) except where it is legally permitted to do so. If TALK should be liable for the breach of a term implied by law, and it is legally permitted to do so, its liability will be limited at the option of TALK to, in the case of services supplied by TALK, the re-supply of the services or payment of the cost of doing this.

 

Indemnity

You indemnify TALK, our affiliates, partners, suppliers, licensors and licensees, and our respective directors, officers, employees and agents, from and against all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred or suffered, or likely to be incurred or suffered, by you as a direct or indirect consequence of using the Site.

 

Termination/Access Restriction 

We reserve the right in our sole discretion to revise the content of, amend links from, or withdraw access to the Site at any time without notice. Without limiting the operation of any other Terms and Conditions herein, we will not be held liable for loss or damage arising from the exercising of these rights. Any indemnities given by you and limitations on our liability will survive such termination.

 

General

The Terms and Conditions are governed by and to be construed in accordance with the laws of New South Wales, Australia. You irrevocably and unconditionally agree to submit to the exclusive jurisdiction of the courts of New South Wales, Australia to determine any dispute arising out of the Service or the Terms and Conditions.

If any part of the Terms of Use is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the Terms of Use shall continue in full force and effect.

Unless otherwise specified herein, the Terms of Use constitute the entire agreement between you and TALK with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and TALK with respect to the Site.


Privacy Policy

TALK Agency Pty Ltd (ABN 361055080) of 5B/2A Bounty Close, Tuggerah, NSW 2259 (“TALK”, “we”, “us”) agency is bound by the Australian Privacy Principles (“APPs”) in the Commonwealth Privacy Act 1988 (Act). We are committed to complying with the Act, and this privacy policy has been published in order to meet its requirements.

TALK ensures that information you share with us is managed in accordance with the APPs and to the extent applicable, the European Union (“EU”) General Data Protection Regulation (“GDPR”), where we process personal data relating to identifiable UK or EU residents.

By providing your personal information to us you consent to the collection, use, transfer and disclosure of your information under the terms of this Privacy Policy. This Privacy Policy is to be read in conjunction with the Terms of Use. We reserve the right to update this Privacy Policy from time to time and post any updates on this page. Please review this Privacy Policy regularly so that you are updated on any changes.

 

Use, Disclosure & Management of Personal Information

Through the use of security measures, we aim to ensure all personal information we hold is protected from misuse or unauthorised access, modification or disclosure.

We will not use or disclose your personal information except:

  • for the primary reason(s) we collected it or a related purpose; or
  • with your consent; or
  • for another reason permitted under the APPs or GDPR, as applicable, including where it is in our legitimate interests.

For example, we may use personal information in the following ways:

  • To provide services to our clients/customers/stakeholders;
  • to carry out our obligations under contracts entered into between us;
  • to deal with enquiries or complaints;
  • to process payments;
  • to assess and identify suitable jobseekers or service providers;
  • as authorised or required by law;
  • to manage data on behalf of our clients;
  • to support our general advisory and marketing activities including for demographic profiling and targeting of advertising and other forms of marketing;
  • to send you promotional and marketing material or other offers that may interest you on behalf of us and our clients;
  • to support our workplace relations and industry research activities;
  • to support our internal management systems; and
  • for any other lawful purposes identified by the person who provides us with the information.

We may disclose your personal information to our clients, suppliers, service providers, contractors, related entities, agents, and to our legal or other professional advisors. Where required by law, we may also disclose your personal information to the appropriate regulatory authorities.

Information we collect from you will be stored securely either at our office(s), on our server or with a third party service provider, who may be located outside of Australia (see “Overseas Disclosure” below). Unless otherwise advised and to the best of our knowledge, the service provider who we disclose personal information to is subject to a law or binding scheme that has the effect of protecting the personal information in a way that is at least substantially similar (or better) to the protection offered by the APPs and the GDPR.

 

Client Websites and Links 

In the event we coordinate the collection of personal information on behalf of a client via the client’s website or other digital assets which we manage, that client’s privacy policy will apply (as available on that website), and you must refer to that client’s privacy policy for further details on how the client may use, store and disclose your personal information.

Through our website and other communications, we may provide you with links to third parties or external sites. These are provided for convenience. We are not responsible for information collected, used or disclosed by third parties, including if you follow these links. You should refer to the privacy policy on any linked site.

 

Marketing Mailing Lists 

Unless we have your consent, we will not disclose your personal information to third parties for their marketing purposes. However, TALK agency may use your personal information to inform you of recent developments, or provide you with newsletter articles or upcoming event details. If we add your details to one of our own marketing mailing lists, you may unsubscribe from that list by selecting the ‘unsubscribe’ option in the communications you receive. For UK and EU residents, you can also withdraw your consent or restrict or object to our use of your data at any time by contacting us.

 

What We Collect, How and Why 

TALK agency collects, holds and uses personal information for a range of different purposes related to our functions and activities, and for related purposes (see below). Usually, the context or communications at the time of collection will determine the
primary purposes of collection.

We may collect personal information by:

  • conducting interviews with job-seekers, service providers and other individuals conducting surveys
  • communicating with our business, professional or social contacts
  • allowing users to submit data or communicate with us through our website & extranet services
  • monitoring how subscribers to our email publications respond to & engage with those communications
  • obtaining marketing databases from commercial providers
  • searching publicly available sources of information
  • enquiry/Contact Us forms and bulletins on a website which is managed by us on behalf of our clients; and
  • when using a chat function on a website managed on behalf of our clients.

The kinds of personal information we may collect, and hold includes:

  • contact details
  • opinions and preferences
  • personal characteristics including professional occupation and qualifications
  • information or opinions about a person’s conduct (e.g. witness statements in legal proceedings)
  • IP address
  • location
  • business name and/or ABN
  • sales data
  • device
  • credit card details

 

Cookies

A Cookie is a piece of information that our web server may send to your device when you visit the Site. The Cookie is stored on your device, and may provide us with information about your device.

A Cookie helps us to recognise you when you re-visit our website and to co-ordinate your access to different pages on the website. With most internet browsers, you can erase Cookies from your device hard drive, block all Cookies, or receive a warning before a Cookie is stored.

 

Accessing, Correcting or Updating Your Personal Information

Any requests to access, correct or update your personal information can be made through the “contact” section of our website or via our contact details below.

If the information you wish to correct or update relates to your client file, or services we are providing to you, we suggest you make contact directly with the professional staff member who usually assists you.

If you request access to your personal information, we will provide access whenever this is required by law or we otherwise consider it appropriate. However, making a request does not guarantee that we will provide you with access. In particular, we will
not provide access to information that is confidential, legally privileged or would otherwise have an unreasonable impact on the privacy of others. We may also ask you for proof of identity and charge a fee for providing you with access, as applicable.

For UK and EU residents, you may also obtain a copy of your personal data on request and transfer this to another person or entity pursuant to your right of data portability, as well as request that your data be erased (right to be forgotten) to the extent that we can by law.

We hold your information indefinitely. For EU and UK residents, we hold your information until you request that we erase your data.

 

Overseas Disclosure

While we collect your information and host it in Australia, we transfer and process some of it to Brazil, the United States of America, Philippines and India. We will only disclose as much data as this third party needs to know for a specific purpose. Entities located overseas will use the data in compliance with the APPs and GDPR and TALK will take reasonable steps to ensure they comply with the APPs and GDPR.

 

Complaints & Inquiries

If you have questions about our privacy policy, or if you believe we have breached the APPs or GDPR, as applicable, you may register a query or complaint by contacting us by any of the following methods:

Through the “contact” section of our website or
Phone: +61 2 4384 2577
Email: letstalk@talkagency.com.au

We consider all complaints consistently with the relevant legislation and as we consider most appropriate in the circumstances. We shall review your complaint and respond to any concerns promptly, usually within fourteen (14) working days. You also have the right to make a complaint to the Office of the Australian Information Commissioner (see: http://www.oaic.gov.au/privacy/privacy-complaints) or the local regulator in your jurisdiction in Europe, as applicable.


Insights - Let’s TALK

Tired of lies, biased advice and outdated digital marketing tips and tricks? You are? Great! Welcome to TALKs very own wonderland.

The place where we strip back the bull, erase the myths, and deliver advice that works for you, not against you. Our digital solutions blog is loaded with actionable content, industry news and insider hacks designed to help you where you need it most. Remember, knowledge is power. So get ready to become super-charged.


Internal vs External Teams

How do you make sure you're getting maximum value for money when building a team?…

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Is SEO Dead?

Brand awareness style content marketing is the new SEO. On page SEO is still alive…

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PPC Return On Investment

Utilising tighter ad groups and matching ad copies closer to your ad groups is a…

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Value vs Cost

Covid-19 has driven consumers to hone in on value when buying. Avoid racing to the…

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Driving Efficiency

Revenue growth is great, but if top line growth is moving slowly at the moment,…

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TALKS Podcast: Jared Hirst – Servers Australia

Recently we spoke to Jared Hirst, CEO of Servers Australia, all about his…

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Contact Us

Well hello there! You finally found our contact us page. Woohoo!

Got a burning question you want to ask us? Curious about what we do and want in on the action? Ready to send your business stratospheric? Whatever it is you want, all you need to do is get in touch.

Drop us an email. Give us a call. Fill in the online contact form. Heck, you can even go old school and write us a  letter if you want! (carrier pigeon not included) Whatever way you want to contact us, we’re down with it. So do you fancy having a convo? You do? Ahh, you beauty! Here’s our contact details.

If you’re ready to TALK, then we’re ready to listen.

Enquiry Form


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Head Office

Unit 2 Building B
4A Dulmison Avenue
Wyong 2259


US Office

11845 W Olympic Blvd
West Tower, 11th Floor
Los Angeles, CA 90064